This Cookie Policy explains how Webkype Info Services Pvt Ltd ("Webkype", "we", "us", or "our") uses cookies, web beacons, pixels, and similar tracking technologies on our website www.webkype.com and within our AI-powered software products, SaaS platforms, and enterprise solutions (collectively, the "Services"). This Policy should be read in conjunction with our .
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website or use a digital application. They are widely used to make websites and applications work more efficiently, provide a better user experience, and give website owners useful information about how their platforms are being used.
In addition to cookies, we may use similar technologies such as:
Webkype uses cookies and tracking technologies for the following purposes:
| Category | Cookie Type | Purpose | Consent Required |
|---|---|---|---|
| Strictly Necessary | Session ID, Authentication Tokens, CSRF Protection, Load Balancer Cookies | Essential for the website to function. Enables secure login, session continuity, and security protections. | No — essential for operation |
| Functional / Preference | Language Preferences, Theme Settings, Form Auto-fill, Region Selection | Enables enhanced functionality and personalization. Remembers your settings and preferences between visits. | Yes — optional |
| Analytics & Performance | Google Analytics, Hotjar, Mixpanel, Clarity, Internal Logging | Collects anonymized data about how visitors use our site — pages visited, time spent, navigation patterns — to help us improve our services. | Yes — optional |
| Marketing & Advertising | Google Ads, LinkedIn Insight, Facebook Pixel, HubSpot, Retargeting Pixels | Tracks visitors across websites to deliver targeted advertising, measure campaign performance, and attribute conversions. | Yes — optional |
| AI Platform Cookies | Session Tokens, Feature Flags, Interaction Logs, A/B Test Identifiers | Used within Webkype's SaaS products to manage user sessions, enable feature toggles, conduct product experiments, and track engagement analytics. | Required for platform use |
Our website and AI products integrate with trusted third-party services that may set their own cookies on your device when you interact with our platform. These may include:
These third-party services may collect and process your data in accordance with their own privacy and cookie policies. We recommend reviewing the relevant policies of these providers. Webkype does not control third-party cookies and is not responsible for the practices of third-party services.
When you use Webkype's AI-powered SaaS platforms (including AICHA™, AICA-CRM™, DigiMee™, and others), we use additional session management and operational cookies that are integral to the functioning of these products:
When you first visit www.webkype.com, you will be presented with a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customize your preferences by category. You can change your preferences at any time by accessing the cookie settings from the footer of our website.
Most web browsers allow you to control cookies through their settings. You can:
Note that disabling certain cookies may affect the functionality and performance of our website and AI products. Strictly necessary cookies cannot be disabled as they are essential for the platform to operate securely.
For guidance on managing cookies in popular browsers:
| Cookie Category | Retention Period |
|---|---|
| Strictly Necessary (Session) | Expires at end of browser session |
| Strictly Necessary (Persistent) | Up to 12 months |
| Functional / Preference | Up to 12 months |
| Analytics & Performance | Up to 24 months (anonymized) |
| Marketing & Advertising | Up to 90 days (varies by provider) |
| AI Platform Session Tokens | Expires at end of session or logout |
| Consent Preferences | Up to 12 months (reset upon withdrawal) |
Depending on your jurisdiction, you may have the following rights in relation to cookie data:
Webkype may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in applicable laws, or changes in our practices. When we make material changes, we will post the updated Policy on our website with a revised "Last Updated" date and, where appropriate, notify you through the cookie consent banner or by email. Your continued use of our Services after such updates constitutes acceptance of the revised Policy.
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:
Webkype Info Services Pvt Ltd
Data Protection Officer / Grievance Officer
T4: 1502-04, NX ONE BUSINESS PARK, Greater Noida (W) Rd, Sec 4, UP, India 201016
Email: gajenn@webkype.com | gajenn@webkype.com
Phone: +91 8130352808 | Website: www.webkype.com
We will acknowledge and respond to your inquiry within 30 days of receipt.