(A). Company Overview

About Webkype:
 Webkype delivers industry-specific, ready-to-deploy IT solutions and products tailored to the unique requirements of various sectors. Our solutions encompass a wide range of industry needs, including ERP, CRM, e-commerce platforms, mobile, and data-driven analytics tools. Designed with industry best practices in mind, these solutions are scalable, secure, and built to enhance operational efficiency, customer satisfaction, and business growth         

Our vision is to revolutionize business technology by bridging the gap between cutting-edge innovation and affordability We aim to be the go-to technology partner for businesses seeking scalable, efficient, and intelligent digital solutions—enabling them to unlock new opportunities, improve operations, and stay ahead in a rapidly evolving world.

 At Webkype, our mission is to empower MSMEs and businesses of all sizes by making technology affordable, scalable, and future-ready. We strive to provide cost-effective digital solutions while ensuring they align with the latest technology trends, creativity, and innovation. Our goal is to help businesses grow, compete, and thrive in the digital era.

Our Values:

• Innovation – We embrace creativity and new ideas.
• Integrity – We act with honesty and transparency.
• Collaboration – Teamwork is the key to success.
• Customer First – We prioritize client needs and satisfaction.
• Excellence – We strive for quality in everything we do.

(B). Code of Conduct

Ethical Standards & Professionalism

All employees are expected to uphold the highest ethical standards, demonstrate professionalism, and contribute to a positive workplace culture.

1. Respect & Workplace Behavior:

• Treat colleagues, clients, and partners with respect, fairness, and courtesy.
• Avoid any form of discrimination, harassment, or bullying.
• Maintain a professional attitude in all interactions.

2. Integrity & Honesty:

• Always act with integrity and transparency in business dealings.
• Avoid conflicts of interest and disclose any potential ethical concerns.
• Do not engage in fraudulent activities or misrepresent information.

3. Confidentiality & Data Protection:

• Protect sensitive company and client information.
• Do not share confidential data with unauthorized persons.
• Follow IT security guidelines to prevent data breaches.

4. Compliance with Laws & Policies:

• Adhere to all company policies, industry regulations, and legal requirements.
• Avoid engaging in illegal or unethical activities that may harm Webkype’s reputation.

5. Workplace Safety & Security:

• Follow all workplace safety protocols and report any hazards immediately.
• Maintain a clean and organized workspace.
• Use company property and resources responsibly.

6. Conflict Resolution & Reporting Violations:

• Address workplace conflicts professionally and seek resolution through appropriate channels.
• Report any violations of the Code of Conduct to HR or Management.
• Retaliation against employees who report misconduct is strictly prohibited

 

(C). HR Policies & Workplace Guidelines

Company Attendance & Punctuality Policy

1. Work Hours & Login Requirements

• Employees must log in on time and adhere to their assigned work schedules.
• Standard working hours: 10:00 AM - 7:00 PM, Monday to Friday (
• First Saturday – OFF & Other Saturday 10:00 AM - 7:00 PM, Work From Home.
• Remote and flexible work schedules must be pre-approved by management.

2. Attendance, Late Arrivals & Early Departures

• Employees must mark attendance through the company’s designated system (biometric, software, or manual logs).
• Any discrepancies in attendance must be reported to HR immediately.
• Absence without prior approval for two consecutive days will be considered unauthorized leave.
• Late arrivals beyond 15 minutes require prior approval from the reporting manager.
• Habitual lateness without justification may lead to disciplinary action.
• Early departures must also be approved by the reporting manager.

4. Leave & Absence Reporting

• Planned leaves must be applied in advance through the HR portal. (Or Email)
• In case of emergency leave, employees must inform their manager and HR as soon as possible.
• Uninformed absences may result in deductions from salary or disciplinary action.

5. Breaks & Working Hours Compliance

• Employees are expected to take designated lunch, and tea breaks as per company policy.
• Extended breaks without approval will be considered as time away from work.

6. Policy Enforcement & Disciplinary Actions

• Consistent non-compliance with attendance and punctuality policies may lead to verbal/written warnings.
• Repeated violations may result in penalties, performance reviews, or further HR intervention.
• For any concerns or clarifications regarding attendance, employees can contact HR at hr@webkype.com

(D). Leave Policies

1. Purpose

This leave policy outlines the types of leaves available to employees at Webkype and the procedures for availing them. The policy ensures a balance between work commitments and personal well-being.

2. Applicability

This policy applies to all full-time, part-time, and contractual employees of Webkype.

3. Types of Leave

Leave Type	Conditions
Annual Leave (Paid Leave)  12 Days/Year  For All Employees	Must be planned in advance. Can carry forward up to 10 days or encash.
Casual Leave (CL) 06 Days/Year  For All Employees	Cannot be carried forward or encashed. Prior approval required except in emergencies.
Sick Leave (SL) 06 Days/Year  For All Employees	Cannot be carried forward or encashed. Medical certificate required if leave exceeds 2 consecutive days.
Maternity Leave 30 Days/Year  For All Employees	Must inform HR at least 8 weeks before expected due date. Can extend as unpaid leave based on medical need.
Paternity Leave 07 Days/Year  For All Employees	Must be taken within 30 days of child’s birth.
Bereavement Leave 05 Days/Year  For All Employees	Applicable in case of the death of an immediate family member (parent, spouse, child, or sibling).
Unpaid Leave  For All Employees	Can be availed when all paid leaves are exhausted. Prior management approval required.

 

 

4. Leave Application Process

• Leave requests must be submitted via the HR portal or email at least 7 days in advance for planned leaves.
• Emergency leaves should be informed to the manager as soon as possible.
• Approvals will be based on work schedules and team availability.

5. Public Holidays

• Webkype observes 12 public holidays per year, as per the official holiday calendar released annually.

6. Leave Policy for Probationary Employees

• Employees on probation can avail casual leave and sick leave but cannot take annual leave until confirmation.

7. Policy Review

• This leave policy is subject to periodic review and may be revised as per company requirements.

For any queries, employees can reach out to the HR department: hr@webkype.com

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(E). Performance & Appraisals

Webkype Performance & Appraisals Policy

1. Purpose

The purpose of this policy is to establish a fair and transparent framework for evaluating employee performance and conducting appraisals at Webkype. The policy aims to motivate employees, recognize achievements, and ensure continuous professional growth.

2. Applicability

This policy applies to all full-time, part-time, and contractual employees of Webkype.

3. Performance Evaluation Process

Stage	Description
Goal Setting	At the beginning of each appraisal cycle, employees and managers collaboratively set Key Performance Indicators (KPIs) and goals aligned with company objectives.
Mid-Year Review	A structured review at the six-month mark to provide feedback, track progress, and make necessary adjustments.
Annual Performance Review	A formal evaluation conducted at the end of the appraisal cycle based on KPIs, contributions, and behavioral competencies
Self-Assessment	Employees complete a self-assessment to reflect on their achievements and areas for improvement.
Manager Assessment	Managers evaluate employees on various performance parameters and provide feedback.
Final Review & Discussion	A one-on-one meeting between the employee and the manager to discuss the final appraisal outcome, areas of improvement, and future goals.

 

 

 

 

4. Appraisal Criteria

Performance appraisals are based on the following key factors:

Criteria	Description
Key Performance Indicators (KPIs)	Achievement of predefined goals and measurable objectives.
Quality of Work	Accuracy, efficiency, and effectiveness in task execution.
Innovation & Initiative	Contribution to process improvements, new ideas, and problem-solving.
Collaboration & Teamwork	Ability to work well with peers, managers, and cross-functional teams.
Customer & Client Feedback	Quality of service and client satisfaction.
Leadership & Ownership	Taking responsibility, decision-making skills, and leading initiatives.
Adherence to Company Values	Professionalism, integrity, and adherence to Webkype’s culture.

 

5. Appraisal Outcome & Benefits

Employees may be rewarded based on their performance through the following means:

Reward Type	Description
Salary Increment	Percentage increase based on performance tier.
Performance Bonus	One-time incentive for exceptional contributions.
Promotion & Role Enhancement	Career advancement opportunities based on growth potential.
Training & Development	Sponsorship for courses, certifications, and skill enhancement programs.
Recognition Awards	Special awards for outstanding contributions and innovation.

 

6. Performance Improvement Plan (PIP)

Employees who do not meet performance expectations may be placed on a Performance Improvement Plan (PIP). This includes:

• A structured plan with clear improvement goals.
• Regular progress meetings and support from mentors/managers.
• A defined timeline (typically 60-90 days) for improvement.
• If significant improvement is not seen, further actions may be taken, including reassignment or termination.

7. Appeals & Feedback Mechanism

Employees who wish to appeal their performance review outcome can submit a written request to HR within 7 days of receiving the appraisal feedback. HR, along with relevant managers, will review and address concerns in a fair manner.

8. Policy Review

This policy is subject to periodic review to ensure alignment with Webkype’s business goals and employee development needs.

For any queries, employees can reach out to the HR department.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(F). IT & Data Security Policy

1. Purpose

The purpose of this policy is to protect Webkype’s IT infrastructure, data, and digital assets from security threats, ensuring confidentiality, integrity, and availability of information.

2. Applicability

This policy applies to all employees, contractors, and third-party vendors who access Webkype’s IT systems, data, and resources.

3. Data Classification & Protection

Classification	Description	Protection Measures
Confidential	Critical business data, customer information, financial records.	Strong encryption, restricted access, multi-factor authentication.
Internal Use	Internal emails, employee records, project data.	Limited access, password protection.
Public	Marketing materials, publicly available content.	No restrictions, accessible to all.

4. Access Control & Authentication

• Employees must use strong passwords (minimum 12 characters, mix of uppercase, lowercase, numbers, and symbols).
• Multi-Factor Authentication (MFA) is mandatory for critical systems.
• User access is granted based on the principle of least privilege (PoLP).
• Access to sensitive data must be reviewed every 6 months.

5. Endpoint Security

• All company-issued devices must have antivirus software and firewall protection enabled.
• Employees must not install unauthorized software or applications.
• USB ports should be restricted for data transfer unless explicitly approved.

6. Network & Communication Security

• Employees must use VPN when accessing company systems remotely.
• Wi-Fi networks must be secured with WPA3 encryption.
• Email communication containing sensitive data must be encrypted.

7. Data Backup & Retention

• Automated data backups are performed daily.
• Critical data is stored in secure cloud storage with redundancy.
• Data retention periods:
  1. Financial & legal records: 7 years
  2. Employee records: 5 years post-employment
  3. Project data: 3 years after completion

8. Incident Response & Reporting

• All security incidents (data breaches, phishing attempts, unauthorized access) must be reported to the IT Security Team immediately.
• Affected systems will be isolated, and forensic analysis will be conducted.
• Employees involved in data breaches due to negligence may face disciplinary action.

9. Acceptable Use Policy

• Company IT resources must be used only for business purposes.
• Employees must not:
  1. Share passwords or access credentials.
  2. Use personal cloud storage for company data.
  3. Access or download illegal or unauthorized content.

10. Security Awareness & Training

• All employees must undergo IT security training annually.
• Regular phishing simulations will be conducted to assess awareness.
• Non-compliance with security policies may lead to penalties or termination.

11. Compliance & Review

• Webkype follows industry best practices and regulatory frameworks (e.g., ISO 27001, ISO 9001: 2015, ISO/IEC 27001:2022 GDPR, IT Act 2000).
• The IT Security Policy is reviewed annually to ensure effectiveness and compliance.

For any concerns or clarifications, employees should contact the IT Security Team.

 

 

 

 

(G). Workplace Ethics & Anti-Harassment Policy

1. Purpose

Webkype is committed to fostering a professional, ethical, and respectful workplace environment. This policy outlines the ethical standards expected from employees and establishes a zero-tolerance approach to harassment and discrimination.

2. Applicability

This policy applies to all employees, contractors, interns, and business partners associated with Webkype.

3. Workplace Ethics

Ethical Principle	Description
Integrity & Honesty	Employees must conduct business with transparency and truthfulness.
Respect & Professionalism	All employees must treat colleagues, clients, and stakeholders with respect.
Confidentiality	Employees must protect sensitive company and client data.
Accountability	Employees are responsible for their actions and decisions.
Compliance with Laws	Adherence to local and international laws, including labor and anti-corruption regulations.
Conflict of Interest	Employees must disclose any personal or financial conflicts that may affect business decisions.

4. Anti-Harassment & Discrimination Policy

Webkype has a zero-tolerance policy toward harassment, bullying, and discrimination based on race, gender, religion, age, disability, sexual orientation, or any other protected category.

4.1 Definition of Harassment

Harassment includes but is not limited to:

• Verbal Harassment: Insults, slurs, or offensive jokes.
• Physical Harassment: Unwanted physical contact, intimidation, or violence.
• Sexual Harassment: Unwelcome sexual advances, comments, or requests for favors.
• Cyber Harassment: Offensive emails, messages, or online bullying.

4.2 Reporting Harassment

Employees experiencing or witnessing harassment must report the incident to the HR Department or use the anonymous complaint mechanism. Webkype ensures:

• Confidentiality in handling complaints.
• No retaliation against employees who report violations in good faith.
• A prompt and fair investigation process.

4.3 Disciplinary Action

Any employee found guilty of violating this policy may face disciplinary actions, including:

• Warnings
• Suspension
• Termination of employment
• Legal action, if applicable

5. Workplace Conduct Guidelines

• Maintain a collaborative and inclusive work culture.
• Avoid gossip, defamation, or spreading false information.
• Ensure equal opportunity for all employees.
• Report ethical violations or misconduct immediately.

6. Training & Awareness

• All employees must complete an annual ethics and anti-harassment training.
• New hires receive training as part of their onboarding process.

7. Policy Review & Compliance

• This policy is reviewed annually and updated as necessary.
• Non-compliance may result in disciplinary action or legal consequences.

For any concerns, employees should contact HR or the Compliance Team.

 

 

 

 

(H). Employee Onboarding Policy

1. Purpose

The onboarding process at Webkype is designed to welcome new employees, integrate them into the company culture, and ensure a smooth transition into their roles. This policy outlines the steps and procedures for onboarding new hires.

2. Applicability

This policy applies to all new full-time, part-time, and contractual employees joining Webkype.

3. Onboarding Process

3.1 Pre-Joining Preparation

Task	Description
Offer Letter & Documentation	HR sends an offer letter, NDA, and necessary employment forms.
Background Verification	Verification of previous employment, references, and credentials.
IT Setup	Email accounts, access credentials, and required software are set up before the joining date.

3.2 First Day Orientation

Task	Description
Welcome Session	Introduction to Webkype’s mission, vision, and values.
HR Briefing	Overview of company policies, benefits, and code of conduct.
IT & Security Training	Guidelines on IT systems, data security, and cybersecurity awareness.
Team Introduction	Meeting with managers, teammates, and key stakeholders.

3.3 First Week Training & Induction

Task	Description
Role-Specific Training	Hands-on training for job responsibilities and expectations.
Company Systems & Tools	Introduction to CRM, project management tools, and internal communication platforms.
Mentorship & Buddy Program	Assignment of a mentor or buddy to guide the new employee.

3.4 First 30-90 Days Performance Review

Task	Description
30-Day Check-in	Initial feedback session with the reporting manager.
60-Day Progress Review	Assessment of integration and role performance.
90-Day Final Evaluation	Performance evaluation and confirmation of employment (if applicable).

4. Employee Responsibilities

• Complete all required documentation before the joining date.
• Attend all onboarding sessions and training programs.
• Engage with the assigned mentor and team members.
• Follow company policies and guidelines.

5. HR Responsibilities

• Ensure a smooth onboarding experience.
• Provide necessary training and resources.
• Address any concerns or queries of new employees.
• Conduct periodic feedback sessions to improve the onboarding process.

6. Policy Review

This policy is reviewed annually and updated as required. For any queries, employees can contact the HR Department.

 

 

 

 

 

 

 

 

 

(I). Employee Exit Policy

1. Resignation & Notice Period

• Employees must provide a 30-day notice before resigning.
• Employees must submit a formal resignation letter/email to their reporting manager and HR department.
• The notice period is mandatory unless waived by the management in exceptional circumstances.
• During the notice period, employees are expected to ensure a smooth knowledge transfer and project handover.

2. Exit Interview

• An exit interview will be conducted with HR to gather feedback and understand areas of improvement.
• Employees are encouraged to share their experiences, challenges, and suggestions for company growth.
• All feedback provided will remain confidential and used solely for internal development purposes.

3. Asset Return & Clearance

• Employees must return all company assets, including but not limited to:
  • Laptops and accessories
  • ID cards and access badges
  • Documents, reports, and confidential materials
  • Any other assigned equipment
• Clearance from relevant departments (IT, Finance, HR, and Admin) is mandatory before the final settlement.

4. Final Settlement

• The final settlement, including salary dues, bonuses (if applicable), and other benefits, will be processed within 30 days post-clearance.
• Employees must ensure all financial obligations (loans, advances, company expenses) are settled before departure.

5. Non-Disclosure & Confidentiality

• Employees must adhere to the Non-Disclosure Agreement (NDA) signed during employment and are prohibited from sharing company-sensitive information post-exit.
• Any breach of confidentiality may result in legal action.

6. Rejoining & References

• Employees who leave on good terms may be eligible for rehire in the future.
• Reference letters or experience certificates will be issued upon request after the clearance process.

For any queries regarding the exit process, employees may contact the HR department at hr@webkype.com

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(J). Employee Benefits & Perks

1. Purpose

Webkype is committed to fostering a positive and rewarding work environment. This policy outlines the benefits and perks offered to employees to support their well-being, professional growth, and work-life balance.

2. Applicability

This policy applies to all full-time employees, with select benefits available to part-time and contractual employees based on their employment terms.

3. Employee Benefits

Benefit Category	Description
Health Insurance	Comprehensive medical insurance covering employees and their families.
Paid Time Off (PTO)	Annual leave, sick leave, maternity/paternity leave, and personal days.
Retirement Benefits	Provident fund contributions and long-term savings plans.
Employee Wellness	Access to health check-ups, counseling services, and gym memberships.
Professional Development	Sponsorship for certifications, training, and skill development programs.
Performance Bonuses	Annual bonuses and incentives based on performance.
Flexible Work Options	Remote work, hybrid work models, and flexible working hours.
Parental Leave	Paid maternity and paternity leave to support new parents.
Travel Allowance	Reimbursement for business-related travel expenses.
Employee Discounts	Special discounts on Webkype products and partner services.
Referral Bonus	Incentives for employees who refer successful hires.
Celebration & Recognition	Employee of the Month awards, team outings, and festival celebrations.

4. Additional Perks

• Team Outings & Retreats: Annual company retreats, team-building activities, and fun events.
• Stock Options (for eligible employees): Opportunity to own a stake in the company.
• Casual Dress Code: A relaxed work environment with a business-casual dress policy.
• Work Anniversary & Birthday Gifts: Special recognition and gifts for milestones.

5. Policy Review

This policy is reviewed annually and updated ( 1^st April 2025)  as needed to ensure alignment with industry best practices and employee needs. For any queries, employees can contact the HR Department.

 

(K). Contact HR for Queries

For any concerns, policy clarifications, or personal support, feel free to reach out to:
 📩 HR Email: hr@webkype.com
 📞 HR Helpline: +91 7042075812

We look forward to growing and achieving success together!

Best Regards,
HR Department