icon TABLE OF CONTENTS
  1. Information We Collect
  2. How We Use Your Information
  3. Information Sharing & Disclosure
  4. Data Security Measures
  5. Data Retention & Deletion
  6. User Rights & Data Control
  7. Policy Updates & Notifications
  8. Contact Us

1. Information We Collect

Webkype, as an IT and digital solutions provider, is committed to ensuring the privacy and security of personal and business data. This Privacy Policy outlines how we collect, use, store, and protect information in compliance with data protection regulations such as the General Data Protection Regulation (GDPR), Information Technology Act (India), and other applicable laws.

  • Personal & Financial Information: Name, email address, phone number, mailing address, Payment details, bank account information, invoicing details, billing address, and transaction history.etc.
  • Cookies & Technical Information: IP addresses, browser types, device information, operating systems, and usage statistics. Webkype uses cookies and tracking tools such as Google Analytics for website performance analysis. Users can control cookie preferences through browser settings.
  • Usage Data: Information regarding how you interact with our services, including pages visited, links clicked, and features accessed.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyze usage, and provide customized content.
  • Employment Data : Resume, work experience, job applications, employee ID, payroll details, and performance records.
  • Business Data: Client project details, software usage statistics, source code repository access, system configuration details.

2. How We Use Your Information

Webkype utilizes collected information to provide, manage, and enhance its IT and digital services. The key purposes include:

  • Service Provisioning & Support: Delivering IT solutions, software products, website/app development, and customer support.
  • User Authentication & Security: Ensuring secure login credentials, access control, and fraud prevention.
  • Transaction & Billing Management: Processing payments, invoices, and financial reconciliation.
  • Legal & Compliance Obligations: Meeting legal, regulatory, and contractual requirements.
  • Marketing & Communication: Sending newsletters, promotional offers, and product updates (only with user consent).
  • Research & Development: Improving service efficiency, conducting analytics, and implementing AI-driven enhancements.
  • Employee Management: Handling HR functions, payroll, training, and career development initiatives.
  • Business Collaboration & Client Projects: Managing software solutions, cloud storage, and SaaS platforms for clients.

3. Information Sharing & Disclosure

Webkype follows a strict confidentiality policy and does not sell, rent, or trade personal or business data. However, we may share information under the following conditions:

  • With Authorized Service Providers: Third-party vendors providing hosting, cloud storage, and IT infrastructure services.
  • With Legal Authorities: When required by law, in response to court orders, or to comply with legal obligations.
  • With Business Partners & Affiliates: Limited data shared for collaboration on software development, CRM, and ERP integration.
  • For Cybersecurity & Risk Management: To protect Webkype’s intellectual property, IT assets, and clients from cyber threats.

4. Data Security Measures

As an IT company, Webkype prioritizes data security through industry-standard protections, including:

  • End-to-End Encryption (E2EE): Data transmission is encrypted using SSL/TLS.
  • Multi-Factor Authentication (MFA): Mandatory MFA for access to critical systems.
  • Role-Based Access Control (RBAC): Limiting access to data based on job roles.
  • Secure Cloud & On-Premise Infrastructure: Ensuring cloud storage is compliant with ISO 27001 and SOC 2 standards.
  • Regular Penetration Testing & Vulnerability Assessments: Conducting routine cybersecurity audits.
  • Data Loss Prevention (DLP) & Backup Policies: Implementing automated data backups and disaster recovery plans.

5. Data Retention & Deletion

Webkype retains personal and business data only for the duration necessary to fulfill business and legal obligations. The retention policies include:

  • Client Project Data: Retained for project duration plus five years unless otherwise agreed.
  • Employee & HR Records: Maintained for compliance purposes as per labor laws.
  • Website & Application Logs: Retained for 12 months for analytics and security monitoring.
  • User Account Data: Deleted upon account closure, except where required for legal compliance.
  • Users and clients can request data deletion by contacting hr@webkype.com.

6. User Rights & Data Control

Webkype acknowledges user rights regarding their data under applicable laws. Users can:

  • Access & Update Personal Data: Request access to their data and update incorrect details.
  • Opt-Out of Marketing Communications: Unsubscribe from promotional emails at any time.
  • Request Data Portability: Obtain a copy of their data in a structured format.
  • File a Complaint: Raise concerns about data privacy violations with regulatory authorities.
  • Requests can be made via privacy@webkype.com.

7. Updates to this policy

This policy is subject to periodic review and may be updated to reflect changes in regulations or company operations. Users will be notified of significant changes through:

  • Email notifications.
  • Updates posted on the Webkype website.

8. Contact us

If you have any questions about these Terms, please contact us at Contact page